Tuesday 21 April 2009

Marketing

When did "Excel" become a synomym for "spreadsheet"?

Tuesday 7 April 2009

Walking away

We've all read the books about how you must go into a negotiation knowing your walk away position. However, I find that it is rare to fail to reach an agreement, so you never really need your walk away position.

Today I discovered that there is something satisfying about walking away from a negotiation.

I was looking for a new pair of shoes. In the first shoe shop I found (Clarks), I found a nice pair of shoes at a reasonable price. Unfortunately, they don't have the right size for my foot. (This is no great surprise, I don't have a large sock.)

They do however have my size in this very similar pair at £70. They were indeed comfortable. I had aimed to get something under £50. In the current economic climate I decided to see if they would be tempted to reduce the price to get the sale.

You aren't meant to reveal your walk away position, but the salesman's generous offer of (shocked face) "we don't do discounts" didn't quite do it for me.

So I walked away, wearing my old, worn out shoes and a smug smile on my face. I'm sure there's some irony here.

The shop round the corner had an almost identical shoe for £20 less, which did me fine.