Stone age banking

For some reason, you can't do payments or transfers from our business Euro account using internet banking.

"Well, it would have been really useful...it's on the feedback form that we gave you years ago."

...

"At least we can do telephone banking..."

"err, actually that won't work either."

"Well, then I suppose we'll have to continue walking two directors/signatories down to the bank at lunchtime...Can I have the form to fill in in our office, so that we don't have do deal with all the account details down the details at the counter? Hey we might even be able to get all the signatures done in the office too!

"You don't have a form for that? I see.

"Oh and you've changed your policy. If we want to do that then we have to go into the main branch in York...I see.

"So, we've got all that money in our account and cannot get it out without driving two directors into the city?"

"You could always write a letter to the bank asking them to make a payment for you. That should work."

Anyone else feel like we're going backwards CBSH?