Monday 21 September 2009

Back to front ARGH aka Public service.

You may recall the effort spent plumbing the shower fitting in the wall. You may also recall the effort tiling it. The finish is now complete, grouted and sealed. It looks great.

Unfortunately....well, see below.



From: Ian Broster
To: Aqualisa Technical Support
Date: Saturday 19 September 2009

I have just fitted a Midas 200 - but it
does not adjust temperature correctly.

I have double checked that the inlet pipes
match the makings on the tap (i.e. the left
one closest to the output pipe is cold).

Please can you confirm that the markings on
the shower unit are correct?

Regards
Ian

And the reply



From: Aqualisa Technical Support
To: Ian Broster
Date: Monday 21st September

Dear Ian Broster,

Thank you for your e-mail.
This does sound as though the stickers on
the valve may be on the wrong way around,
if you look at the front of the valve with
the outlet on the bottom left, the hot
connection should then enter in the rear
on the left as you look at it.

...

There have been so many opportunities to get this right! When I first did the plumbing, I noticed that the pipes were the other way round to the old shower, a different model from the same company. So, I did a quick check.

I searched in the documentation and installation guide for confirmation, but it only refers to the "markings" on the valve. It does not say which is the right way!

I even searched the internet to see if anyone else could confirm which way round, but I could not find anything relevant.

So, thinking 'how can anyone get two really important stickers the wrong way on a production line!' I went ahead. Damn.

So, in case any one else happens to have this shower, and are not sure which way round they go...then now you know.

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